Readings for Dray & Associates component of the course

CPSC7018108.ReadingsSocialSciencePage History

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October 16, 2008, at 12:42 PM by 136.159.7.242 -
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Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
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Michael Quinn Patton.\\
'''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
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# Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
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# Michael Quinn Patton. \\
'''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
October 16, 2008, at 12:41 PM by 136.159.7.242 -
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# Michael Quinn Patton. \\ '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
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# Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
October 16, 2008, at 12:40 PM by 136.159.7.242 -
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** [[HCIPapers:patton-qualitative-ch8.pdf |Chapter 8 ]]
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** [[HCIPapers:patton-qualitative-ch8.pdf |Chapter 8 (452-494) ]]
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** [[HCIPapers:patton-qualitative-ch8.pdf |Chapter 8 ]]
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** [[HCIPapers:patton-qualitative-ch8.pdf |Chapter 8 (452-494) ]]
October 16, 2008, at 12:39 PM by 136.159.7.242 -
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Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002. Chapter 2 . '-Note: still to find.-'
to:
Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
** [[HCIPapers:patton-qualitative-ch2.pdf |Chapter 2 ]]
** [[HCIPapers:patton
-qualitative-ch8.pdf |Chapter 8 ]]
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# Michael Quinn Patton. \\ '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002. Chapter 2 . '-Note: still to find.-'
to:
# Michael Quinn Patton. \\ '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002.
** [[HCIPapers:patton-qualitative-ch2.pdf |Chapter 2 ]]
** [[HCIPapers:patton
-qualitative-ch8.pdf |Chapter 8 ]]
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* [[HCIPapers:huberman-qualitative-ch8.pdf|Chapter 8 ]]
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** [[HCIPapers:huberman-qualitative-ch8.pdf|Chapter 8 ]]
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* [[HCIPapers:huberman-qualitative-ch8.pdf|Chapter 8 ]] MISSIONG
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* [[HCIPapers:huberman-qualitative-ch8.pdf|Chapter 8 ]]
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* [[HCIPapers:huberman-qualitative-ch2.pdf |Chapter 2 ]]
* [[HCIPapers:huberman-qualitative-ch6.pdf |Chapter 6 ]]
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** [[HCIPapers:huberman-qualitative-ch2.pdf |Chapter 2 ]]
** [[HCIPapers:huberman-qualitative-ch6.pdf |Chapter 6 ]]
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# A Michael Huberman and Matthew B. Miles
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# A Michael Huberman and Matthew B. Miles \\
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# A Michael Huberman and Matthew B. Miles
to:
# A Michael Huberman and Matthew B. Miles \\
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to:
!!Some other resources
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** [[HCIPapers:cooper-aboutface3-ch5.pdf|Chapter 5(75-108)]] Personas
** [[HCIPapers:cooper-aboutface3-ch6.pdf|Chapter 6(109-123)]] Scenarios
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# Michael Quinn Patton. \\ '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002. Chapter 2 . '-Note: still to find.-'

# A Michael Huberman and Matthew B. Miles
'''The Qualitative Researcher’s Companion'''
* [[HCIPapers:huberman-qualitative-ch2.pdf |Chapter 2 ]]
* [[HCIPapers:huberman-qualitative-ch6.pdf |Chapter 6 ]]
Deleted lines 73-74:

!!Other readings to be assigned later
Changed lines 77-83 from:
** [[HCIPapers:cooper-aboutface3-ch6.pdf|Chapter 6(109-123)]] Scenarios
**
[[HCIPapers:cooper-aboutface3-ch7.pdf|Chapter 7 (125-146)]] Moving into Design

# Bonnie Nardi and Justin Harris
\\
[[HCIPapers:nardi-collaborativeplay-CSCW06.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW and makes case not for design changes in WoW
, but for applicability of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]
to:
# Robin Beers and Pamela Whitney \\
[[HCIPapers:beers-ethno.pdf | '''From Ethnographic Insight to User-centered design tools.''']] EPIC 2006, pp. 144- 154, American Anthropology Association

# Rachel Jones
\\
[[HCIPapers:jones-ethnog.pdf |'''Experience models: Where ethnography and design meet''']]. EPIC 2006, pp. 81-93 American Anthropology Association.

# Suzanne Thomas and Tony Salvador \\
[[HCIPapers:thomas-ethnog.pdf |'''Skillful Strategy, Artful Navigation, and Necessary Wrangling''']], EPIC 2006
, pp. 109-124. American Anthropology Association


!!Session 7
Added lines 93-109:
# A Michael Huberman and Matthew B. Miles
'''The Qualitative Researcher’s Companion'''
* [[HCIPapers:huberman-qualitative-ch8.pdf|Chapter 8 ]] MISSIONG



# Alan Cooper \\
'''About Face 3: The Essentials of Interaction Design''', Wiley Publishing, Inc., Indianapolis, 2007.
** [[HCIPapers:cooper-aboutface3-ch5.pdf|Chapter 5(75-108)]] Personas
** [[HCIPapers:cooper-aboutface3-ch6.pdf|Chapter 6(109-123)]] Scenarios
** [[HCIPapers:cooper-aboutface3-ch7.pdf|Chapter 7 (125-146)]] Moving into Design

# Bonnie Nardi and Justin Harris \\
[[HCIPapers:nardi-collaborativeplay-CSCW06.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW and makes case not for design changes in WoW, but for applicability of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]
Changed lines 114-135 from:
!!Papers we still need to find:

Rachel Jones \\
[[HCIPapers:jones-ethnog.pdf |'''Experience models: Where ethnography and design meet''']]. EPIC 2006, pp. 81-93 American Anthropology Association.
''Cannot access without membership''

Suzanne Thomas and Tony Salvador \\
[[HCIPapers:thomas-ethnog.pdf |'''Skillful Strategy, Artful Navigation, and Necessary Wrangling''']], EPIC 2006, pp. 109-124. American Anthropology Association
''Cannot access without membership''

Robin Beers and Pamela Whitney \\
[[HCIPapers:beers-ethno.pdf | '''From Ethnographic Insight to User-centered design tools.''']] EPIC 2006, pp. 144- 154, American Anthropology Association
''Cannot access without membership''



A Michael Huberman and Matthew B. Miles
'''The Qualitative Researcher’s Companion'''
* [[HCIPapers:huberman-qualitative-ch2.pdf |Chapter 2 ]]
* [[HCIPapers:huberman-qualitative-ch6.pdf |Chapter 6 ]]
* [[HCIPapers:huberman-qualitative-ch12.pdf|Chapter 12 ]]
to:
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!!Readings for class 1
to:
!!Readings for Session 1
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!!Readings for class 2
to:
!!Readings for Session 2
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!!Other readings to be assigned later
# Alan Cooper
\\
'''About Face 3: The Essentials of Interaction Design''', Wiley Publishing, Inc., Indianapolis, 2007.
** [[HCIPapers:cooper-aboutface3-ch5.pdf|Chapter 5(75-108)]] Personas
** [[HCIPapers:cooper
-aboutface3-ch6.pdf|Chapter 6(109-123)]] Scenarios
** [[HCIPapers:cooper-aboutface3-ch7.pdf|Chapter 7 (125-146)]] Moving into Design

# Bonnie Nardi and Justin Harris \\
[[HCIPapers:nardi-collaborativeplay-CSCW06.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4
-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW and makes case not for design changes in WoW, but for applicability
of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]
to:
!!Readings for Session 3
# Hugh Beyer and Karen Holtzblatt
\\
[[HCIPapers:beyer_contextual_1998.pdf | '''Contextual Design: Defining Customer Centered Systems''']], Morgan Kaufmann, San Francisco, 1998, Chapters 2-6 (pages 29-123)
** [-Overview of contextual inquiry.-]

!!Readings for Session 4 (note: not all are required)
# Susan Dray, David Siegel, Even Feldman, Maria Potenza \\
[[HCIPapers:dray
-tabletPC-interactions2002.pdf | '''Why do Version 1.0 and Not Release It? Conducting Field Trials of the Tablet PC''']], interactions, 9(2), march/april 2002 [[http://doi.acm.org/10.1145/505103.505109| DOI]]
** [-Business case. Discusses advantages
of naturalistic field trial for new technology, contrasts with limitations of usability testing. Field trial, some discussion of hybrid methodology (how to combine training with evaluation).-]

# David A. Siegel, Bill Reid, Susan M. Dray \\
[[HCIPapers:siegel-ITsecurity-interactions2006.pdf | '''IT Security: Protecting Organizations in Spite of Themselves''']], interactions, 13(3), May-June 2006 [[http://doi.acm.org/10.1145/1125864.1125885| DOI]]
** [-Case example. Examines organizational dynamics and practices re: corporate security as they affect adoption of technology based tools and practices. Interview, artifact walkthroughs, etc, but article focuses on findings re contextual dynamics.-]

# Bonnie Nardi, Diane J. Schiano, Michelle Gumbrecht \\
[[HCIPapers:nardi-blogging-CSCW2004.pdf | '''Blogging as Social Activity, or, Would You Let 900 Million People Read Your Diary''']], CSCW 2004, Chicago, IL, USA. (ACM 1-58113-810-5/04/0011) [[http://doi.acm.org/10.1145/1031607.1031643| DOI]]
** [-Case example, with brief discussion of Activity Theory. Ethnographic study of blogging, leading to recommendations for features for blogging tools. Interesting question is whether and how the rich info re: emotional meaning of blogging translated into practical recommendations. Interviews and text analysis of Blog posts.-]

# Lisa Reichenbach and Amy Maish \\
[[HCIPapers:reichenback-larger.pdf |''' Larger Than Life: Bodily and Social Transitions within Type 2 Diabetes''']]. EPIC 2006, pp. 5-18 American Anthropology Association
Deleted lines 55-57:
# Bob Gephart \\
[[HCIPapers:gephart-qualitative-AMJ2004.pdf| '''Qualitative Research and the Academy of Management Journal''']], Academy of Management Journal 2004, Vol 47, No 4 454-462
** [-Theoretical. Discussion of what makes for credible, rigorous qualitative work.-]
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# Bonnie Nardi, Diane J. Schiano, Michelle Gumbrecht \\
[[HCIPapers:nardi-blogging-CSCW2004.pdf | '''Blogging as Social Activity, or, Would You Let 900 Million People Read Your Diary''']], CSCW 2004, Chicago, IL, USA. (ACM 1-58113-810-5/04/0011) [[http://doi.acm.org/10.1145/1031607.1031643| DOI]]
** [-Case example, with brief discussion of Activity Theory. Ethnographic study of blogging, leading to recommendations for features for blogging tools. Interesting question is whether and how the rich info re
: emotional meaning of blogging translated into practical recommendations. Interviews and text analysis of Blog posts.-]
# Susan Dray, David Siegel
, Even Feldman, Maria Potenza \\
[[HCIPapers:dray-tabletPC-interactions2002.pdf | '''Why do Version 1.0
and Not Release It? Conducting Field Trials of the Tablet PC''']], interactions, 9(2), march/april 2002 [[http://doi.acm.org/10.1145/505103.505109| DOI]]
** [-Business case. Discusses advantages
of naturalistic field trial for new technology, contrasts with limitations of usability testing. Field trial, some discussion of hybrid methodology (how to combine training with evaluation).-]
# David A. Siegel, Bill Reid, Susan M. Dray \\
[[HCIPapers:siegel-ITsecurity-interactions2006.pdf | '''IT Security: Protecting Organizations in Spite of Themselves''']], interactions, 13(3), May-June 2006 [[http://doi.acm.org/10.1145/1125864.1125885| DOI]]
** [-Case example. Examines organizational dynamics and practices re: corporate security as they affect adoption of technology based tools and practices. Interview, artifact walkthroughs, etc, but article focuses on findings re contextual dynamics.-]
to:

!!Readings for Session 5

!!Readings for Session 6

!!Other readings to be assigned later
# Alan Cooper
\\
'''About Face 3: The Essentials of Interaction Design''', Wiley Publishing, Inc., Indianapolis, 2007.
** [[HCIPapers:cooper-aboutface3-ch5.pdf|Chapter 5(75-108)]] Personas
** [[HCIPapers:cooper-aboutface3-ch6.pdf|Chapter 6(109-123)]] Scenarios
** [[HCIPapers:cooper-aboutface3-ch7
.pdf|Chapter 7 (125-146)]] Moving into Design

# Bonnie Nardi and Justin Harris \\
[[HCIPapers:nardi-collaborativeplay-CSCW06.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http
://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW
and makes case not for design changes in WoW, but for applicability of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]

# Bob Gephart \\
[[HCIPapers:gephart-qualitative-AMJ2004.pdf| '''Qualitative Research and the Academy of Management Journal''']], Academy of Management Journal 2004, Vol 47, No 4 454-462
** [-Theoretical. Discussion
of what makes for credible, rigorous qualitative work.-]
Changed lines 87-90 from:
# Hugh Beyer and Karen Holtzblatt \\
[[HCIPapers:beyer_contextual_1998.pdf | '''Contextual Design: Defining Customer Centered Systems''']], Morgan Kaufmann, San Francisco, 1998, Chapters 2-6 (pages 29-123)
** [-Overview of contextual inquiry.-]
to:
Changed lines 102-105 from:
Lisa Reichenbach and Amy Maish \\
[[HCIPapers:reichenback-larger.pdf |''' Larger Than Life: Bodily and Social Transitions within Type 2 Diabetes''']]. EPIC 2006, pp. 5-18 American Anthropology Association
''Cannot access without membership''
to:
Changed lines 69-70 from:
Rachel Jones
Experience models: Where ethnography and design meet. EPIC 2006, pp. 81-93 American Anthropology Association.
to:
Rachel Jones \\
[[HCIPapers
:jones-ethnog.pdf |'''Experience models: Where ethnography and design meet''']]. EPIC 2006, pp. 81-93 American Anthropology Association.
Changed lines 73-74 from:
Suzanne Thomas and Tony Salvador
Skillful Strategy, Artful Navigation, and Necessary Wrangling, EPIC 2006, pp. 109-124. American Anthropology Association
to:
Suzanne Thomas and Tony Salvador \\
[[HCIPapers:thomas-ethnog.pdf |'''Skillful Strategy
, Artful Navigation, and Necessary Wrangling''']], EPIC 2006, pp. 109-124. American Anthropology Association
Changed line 77 from:
Robin Beers and Pamela Whitney
to:
Robin Beers and Pamela Whitney \\
Changed line 78 from:
From Ethnographic Insight to User-centered design tools. EPIC 2006, pp. 144- 154, American Anthropology Association
to:
[[HCIPapers:beers-ethno.pdf | '''From Ethnographic Insight to User-centered design tools.''']] EPIC 2006, pp. 144- 154, American Anthropology Association
Changed lines 81-82 from:
Lisa Reichenbach and Amy Maish
Larger Than Life: Bodily and Social Transitions within Type 2 Diabetes. EPIC 2006, pp. 5-18 American Anthropology Association
to:
Lisa Reichenbach and Amy Maish \\
[[HCIPapers
:reichenback-larger.pdf |''' Larger Than Life: Bodily and Social Transitions within Type 2 Diabetes''']]. EPIC 2006, pp. 5-18 American Anthropology Association
Changed lines 86-88 from:
The Qualitative Researcher’s Companion
''Found book at the UofT library''
to:
'''The Qualitative Researcher’s Companion'''
* [[HCIPapers:huberman-qualitative-ch2.pdf |Chapter 2 ]]
* [[HCIPapers:huberman-qualitative-ch6.pdf |Chapter 6 ]]
* [[HCIPapers:huberman-qualitative-ch12.pdf|Chapter 12 ]]
Deleted line 18:
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Deleted line 24:
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Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage
Publications, Thousand Oaks, CA 2002. Chapter 2 . '-Note: still to find.-'
to:
Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage Publications, Thousand Oaks, CA 2002. Chapter 2 . '-Note: still to find.-'
Added lines 14-31:

!!Readings for class 2
# Roy Suddaby \\
[[HCIPapers:suddaby-groundedtheory-AMJ2006.pdf | '''What Grounded Theory is Not''']], Academy of Management Journal, 2006, Vol 49, No. 4, 633-642
** [-Theoretical. Brief overview of grounded theory concepts, critique of common errors in its practice.-]

# Sally Jo Cunningham, Chrish Knowles, Nina Reeves \\
[[HCIPapers:cunningham-supportworkers-JCDL2001.pdf | '''An Ethnographic Study of Technical Support Workers: Why we didn’t build a tech support digital library''']], JCDL ’01, June, 2001, Roanoake, Virginia (ACM 1-58113-345-6/01/0006) [[http://doi.acm.org/10.1145/379437.379480| DOI]]
** [-Case example. Starts by explaining why digital library seems like a natural for tech support workers, goes on to show how contextual understanding of the dynamics of their work and use of info resources shoots that idea down. Field research, leading to abandonment of the product concept.-]

# Beth Kolko, Emma Rose, Erica Johnson \\
[[HCIPapers:kolko-informationseeking-WWW2007.pdf | '''Communication as Information-Seeking: The case for mobile social software for developing regions.''']], WWW 2007, Banff, Alberta, CA (ACM 978-1-59593-654-7/07/0005) [[http://doi.acm.org/10.1145/1242572.1242689| DOI]]
** [-Case example. Evaluates relative role of internet and mobile phones in Central Asia, makes case for “social software” development for mobile platforms. Although not main focus of research, an interesting aspect is their effort to assess real levels of internet access. Mixes qualitative, quantitative, surveys and on-the ground observation. Reflects what we call a “contextual scan”.-]

# '''-(optional but recommended)-'''\\
Michael Quinn Patton. '''Qualitative Research and Evaluation Methods''', Sage
Publications, Thousand Oaks, CA 2002. Chapter 2 . '-Note: still to find.-'
Deleted lines 45-50:
# Beth Kolko, Emma Rose, Erica Johnson \\
[[HCIPapers:kolko-informationseeking-WWW2007.pdf | '''Communication as Information-Seeking: The case for mobile social software for developing regions.''']], WWW 2007, Banff, Alberta, CA (ACM 978-1-59593-654-7/07/0005) [[http://doi.acm.org/10.1145/1242572.1242689| DOI]]
** [-Case example. Evaluates relative role of internet and mobile phones in Central Asia, makes case for “social software” development for mobile platforms. Although not main focus of research, an interesting aspect is their effort to assess real levels of internet access. Mixes qualitative, quantitative, surveys and on-the ground observation. Reflects what we call a “contextual scan”.-]
# Roy Suddaby \\
[[HCIPapers:suddaby-groundedtheory-AMJ2006.pdf | '''What Grounded Theory is Not''']], Academy of Management Journal, 2006, Vol 49, No. 4, 633-642
** [-Theoretical. Brief overview of grounded theory concepts, critique of common errors in its practice.-]
Deleted lines 63-65:
# Sally Jo Cunningham, Chrish Knowles, Nina Reeves \\
[[HCIPapers:cunningham-supportworkers-JCDL2001.pdf | '''An Ethnographic Study of Technical Support Workers: Why we didn’t build a tech support digital library''']], JCDL ’01, June, 2001, Roanoake, Virginia (ACM 1-58113-345-6/01/0006) [[http://doi.acm.org/10.1145/379437.379480| DOI]]
** [-Case example. Starts by explaining why digital library seems like a natural for tech support workers, goes on to show how contextual understanding of the dynamics of their work and use of info resources shoots that idea down. Field research, leading to abandonment of the product concept.-]
Deleted line 12:
** '''''Class 1: Read Chapter 4 only'''''
Added lines 14-16:
!!Other readings to be assigned later
# Alan Cooper \\
'''About Face 3: The Essentials of Interaction Design''', Wiley Publishing, Inc., Indianapolis, 2007.
Deleted line 20:
!!Other readings to be assigned later
Changed lines 62-65 from:
Tony Salvador, Genevieve Bell, and Ken Anderson
Design Ethnography. Design Management Journal, Fall, 1999, pp 35? – 41
Cannot find in ACM DL nor in the e-journals for UofC and UofT
to:
Changed lines 65-66 from:
Cannot access without membership
to:
''Cannot access without membership''
Changed lines 69-70 from:
Cannot access without membership
to:
''Cannot access without membership''
Changed lines 73-74 from:
Cannot access without membership
to:
''Cannot access without membership''
Changed lines 77-78 from:
Cannot access without membership
to:
''Cannot access without membership''
Changed lines 81-82 from:
Found book at the UofT library
to:
''Found book at the UofT library''
Added lines 61-85:
!!Papers we still need to find:
Tony Salvador, Genevieve Bell, and Ken Anderson
Design Ethnography. Design Management Journal, Fall, 1999, pp 35? – 41
Cannot find in ACM DL nor in the e-journals for UofC and UofT

Rachel Jones
Experience models: Where ethnography and design meet. EPIC 2006, pp. 81-93 American Anthropology Association.
Cannot access without membership

Suzanne Thomas and Tony Salvador
Skillful Strategy, Artful Navigation, and Necessary Wrangling, EPIC 2006, pp. 109-124. American Anthropology Association
Cannot access without membership

Robin Beers and Pamela Whitney
From Ethnographic Insight to User-centered design tools. EPIC 2006, pp. 144- 154, American Anthropology Association
Cannot access without membership

Lisa Reichenbach and Amy Maish
Larger Than Life: Bodily and Social Transitions within Type 2 Diabetes. EPIC 2006, pp. 5-18 American Anthropology Association
Cannot access without membership

A Michael Huberman and Matthew B. Miles
The Qualitative Researcher’s Companion
Found book at the UofT library
Changed lines 16-18 from:
** Chapter 6(109-123) Scenarios
** Chapter 7 (125-146). moving into design
to:
** [[HCIPapers:cooper-aboutface3-ch6.pdf|Chapter 6(109-123)]] Scenarios
** [[HCIPapers:cooper-aboutface3-ch7.pdf|Chapter 7 (125-146)]] Moving into Design
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** Chapter 5(75-108) Personas
to:
** [[HCIPapers:cooper-aboutface3-ch5.pdf|Chapter 5(75-108)]] Personas
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** Chapter 4 (49-73) Qualitative Research (overview).
to:
** [[HCIPapers:cooper-aboutface3-ch4.pdf|Chapter 4 (49-73)]] Qualitative Research (overview).
Changed line 19 from:
!!Other readings to be assinged later
to:
!!Other readings to be assigned later
Changed line 13 from:
** Class 1: Read Chapter 4 only
to:
** '''''Class 1: Read Chapter 4 only'''''
Changed line 7 from:
[[http://www-static.cc.gatech.edu/classes/AY2006/cs6455_spring/bell.pdf | '''Design Ethnography''']]. Design Management Journal, Fall, 1999, pp 35 – 41
to:
[[HCIPapers:salvador-designethno-dmg99.pdf| '''Design Ethnography''']]. Design Management Journal, Fall, 1999, pp 35 – 41
Changed line 7 from:
'''Design Ethnography'''. Design Management Journal, Fall, 1999, pp 35 – 41 [[http://www-static.cc.gatech.edu/classes/AY2006/cs6455_spring/bell.pdf | Available online]]
to:
[[http://www-static.cc.gatech.edu/classes/AY2006/cs6455_spring/bell.pdf | '''Design Ethnography''']]. Design Management Journal, Fall, 1999, pp 35 – 41
Changed lines 7-8 from:
'''Design Ethnography'''. Design Management Journal, Fall, 1999, pp 35 – 41
[[http://www-static.cc.gatech.edu/classes/AY2006/cs6455_spring/bell.pdf | Available online]]
to:
'''Design Ethnography'''. Design Management Journal, Fall, 1999, pp 35 – 41 [[http://www-static.cc.gatech.edu/classes/AY2006/cs6455_spring/bell.pdf | Available online]]
Changed line 6 from:
# Tony Salvador, Genevieve Bell, and Ken Anderson.
to:
# Tony Salvador, Genevieve Bell, and Ken Anderson. \\
Changed lines 4-10 from:
!!Reading list from Dray & Associates
# Bonnie Nardi
and Justin Harris \\
[[HCIPapers:nardi-collaborativeplay-CSCW06
.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW and makes case not for design changes in WoW, but for applicability of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]
# William S. Stubblefield and Karen S. Rogers \\
[[HCIPapers:stubblefield-sociallife-DIS2000.pdf | '''The Social Life of Engineering Authorizations''']], DIS 2000, pp 9-19. (ACM ACM 1-58113-219-0/00/0008) [[http://doi.acm.org/10.1145/347642.347655| DOI]]
** [-Case example. Fieldwork with engineers led to changes in design of web-based tool for creating and managing engineering authorizations. Interviews, focus groups, prototypes and participatory design.-
]
to:
!!Readings for class 1

# Tony Salvador, Genevieve Bell,
and Ken Anderson.
'''Design Ethnography'''
. Design Management Journal, Fall, 1999, pp 35 – 41
[[http://www
-static.cc.gatech.edu/classes/AY2006/cs6455_spring/bell.pdf | Available online]]
Added lines 12-27:
# Alan Cooper \\
'''About Face 3: The Essentials of Interaction Design''', Wiley Publishing, Inc., Indianapolis, 2007.
** Class 1: Read Chapter 4 only
** Chapter 4 (49-73) Qualitative Research (overview).
** Chapter 5(75-108) Personas
** Chapter 6(109-123) Scenarios
** Chapter 7 (125-146). moving into design

!!Other readings to be assinged later
# Bonnie Nardi and Justin Harris \\
[[HCIPapers:nardi-collaborativeplay-CSCW06.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW and makes case not for design changes in WoW, but for applicability of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]
# William S. Stubblefield and Karen S. Rogers \\
[[HCIPapers:stubblefield-sociallife-DIS2000.pdf | '''The Social Life of Engineering Authorizations''']], DIS 2000, pp 9-19. (ACM ACM 1-58113-219-0/00/0008) [[http://doi.acm.org/10.1145/347642.347655| DOI]]
** [-Case example. Fieldwork with engineers led to changes in design of web-based tool for creating and managing engineering authorizations. Interviews, focus groups, prototypes and participatory design.-]
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# Alan Cooper \\
[[http://proquest.safaribooksonline.com/9780470084113/| '''About Face 3: The Essentials of Interaction Design''']], Wiley Publishing, Inc., Indianapolis, 2007. Chapters 4 (49-73), 5(75-108) 6(109-123), 7 (125-146). This is a Safari Books Online preview only accessible on University of Calgary premises.
** [-Chapter 4: Qualitative Research (overview); 5, 6, and 7-Personas, Scenarios, and moving into design.-]
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'- ''return to [[CPSC7018108/Home| 701.81 home]]'' -'

!!Reading list from Dray & Associates
# Bonnie Nardi and Justin Harris \\
[[HCIPapers:nardi-collaborativeplay-CSCW06.pdf | '''Collaborative Play in World of Warcraft''']], CSCW’06 Nov4-8, 2006, Banff, CA (ACM 1-59593-249-6/06/0011) [[http://doi.acm.org/10.1145/1180875.1180898| DOI]]
** [-Case example. Analyzes social interactions in WoW and makes case not for design changes in WoW, but for applicability of the collaboration tools to other domains, and to debunk idea that online gaming is isolating. Online participant observation, interviews.-]
# William S. Stubblefield and Karen S. Rogers \\
[[HCIPapers:stubblefield-sociallife-DIS2000.pdf | '''The Social Life of Engineering Authorizations''']], DIS 2000, pp 9-19. (ACM ACM 1-58113-219-0/00/0008) [[http://doi.acm.org/10.1145/347642.347655| DOI]]
** [-Case example. Fieldwork with engineers led to changes in design of web-based tool for creating and managing engineering authorizations. Interviews, focus groups, prototypes and participatory design.-]
# Ron Weber \\
[[HCIPapers:weber-personalview-MIS2004.pdf | '''Editor’s Comments: The Rhetoric of Positivism Versus Interpretivism: A Personal View''']], MIS Quarterly, Vol. 28 No. 1, pp. iii-xii, March 2004
** [-Theoretical. Challenges the distinction between positivism and interpretivism.-]
# Beth Kolko, Emma Rose, Erica Johnson \\
[[HCIPapers:kolko-informationseeking-WWW2007.pdf | '''Communication as Information-Seeking: The case for mobile social software for developing regions.''']], WWW 2007, Banff, Alberta, CA (ACM 978-1-59593-654-7/07/0005) [[http://doi.acm.org/10.1145/1242572.1242689| DOI]]
** [-Case example. Evaluates relative role of internet and mobile phones in Central Asia, makes case for “social software” development for mobile platforms. Although not main focus of research, an interesting aspect is their effort to assess real levels of internet access. Mixes qualitative, quantitative, surveys and on-the ground observation. Reflects what we call a “contextual scan”.-]
# Roy Suddaby \\
[[HCIPapers:suddaby-groundedtheory-AMJ2006.pdf | '''What Grounded Theory is Not''']], Academy of Management Journal, 2006, Vol 49, No. 4, 633-642
** [-Theoretical. Brief overview of grounded theory concepts, critique of common errors in its practice.-]
# Bob Gephart \\
[[HCIPapers:gephart-qualitative-AMJ2004.pdf| '''Qualitative Research and the Academy of Management Journal''']], Academy of Management Journal 2004, Vol 47, No 4 454-462
** [-Theoretical. Discussion of what makes for credible, rigorous qualitative work.-]
# Jesper Simonsen and Finn Kensing \\
[[HCIPapers:simonsen-ethnography-CACM1997.pdf | '''Using Ethnography in Contextual Design''']], CACM, July 1997, Vol. 40, No. 7 [[http://doi.acm.org/10.1145/256175.256190| DOI]]
** [-Case example. Tries to show how ethnographic work had significant impacts on development of software tools for A “Film Board,” a public funding agency within an “unnamed” ministry of cultural affairs (authors are Danish).-]
# Melissa Cefkin, Jakita Owensby Thomas, and Jeanette Blomberg \\
[[HCIPapers:cefkin-pipeline-Group2007.pdf | '''The implications of Engterprise-wide pipeline management tools for organizational relations and exchanges''']], Group ’07, 2007, Sanibel Island, FL, USA (ACM 978-1-59593-845-9/07/0011) [[http://doi.acm.org/10.1145/1316624.1316634| DOI]]
** [-Case example. In-depth analysis of CRM practices and processes in multiple divisions of a company, suggesting a typology of key dimension of difference involving fundamentally different usage dynamics for CRM tools.-]
# Bonnie Nardi, Diane J. Schiano, Michelle Gumbrecht \\
[[HCIPapers:nardi-blogging-CSCW2004.pdf | '''Blogging as Social Activity, or, Would You Let 900 Million People Read Your Diary''']], CSCW 2004, Chicago, IL, USA. (ACM 1-58113-810-5/04/0011) [[http://doi.acm.org/10.1145/1031607.1031643| DOI]]
** [-Case example, with brief discussion of Activity Theory. Ethnographic study of blogging, leading to recommendations for features for blogging tools. Interesting question is whether and how the rich info re: emotional meaning of blogging translated into practical recommendations. Interviews and text analysis of Blog posts.-]
# Susan Dray, David Siegel, Even Feldman, Maria Potenza \\
[[HCIPapers:dray-tabletPC-interactions2002.pdf | '''Why do Version 1.0 and Not Release It? Conducting Field Trials of the Tablet PC''']], interactions, 9(2), march/april 2002 [[http://doi.acm.org/10.1145/505103.505109| DOI]]
** [-Business case. Discusses advantages of naturalistic field trial for new technology, contrasts with limitations of usability testing. Field trial, some discussion of hybrid methodology (how to combine training with evaluation).-]
# David A. Siegel, Bill Reid, Susan M. Dray \\
[[HCIPapers:siegel-ITsecurity-interactions2006.pdf | '''IT Security: Protecting Organizations in Spite of Themselves''']], interactions, 13(3), May-June 2006 [[http://doi.acm.org/10.1145/1125864.1125885| DOI]]
** [-Case example. Examines organizational dynamics and practices re: corporate security as they affect adoption of technology based tools and practices. Interview, artifact walkthroughs, etc, but article focuses on findings re contextual dynamics.-]
# Sally Jo Cunningham, Chrish Knowles, Nina Reeves \\
[[HCIPapers:cunningham-supportworkers-JCDL2001.pdf | '''An Ethnographic Study of Technical Support Workers: Why we didn’t build a tech support digital library''']], JCDL ’01, June, 2001, Roanoake, Virginia (ACM 1-58113-345-6/01/0006) [[http://doi.acm.org/10.1145/379437.379480| DOI]]
** [-Case example. Starts by explaining why digital library seems like a natural for tech support workers, goes on to show how contextual understanding of the dynamics of their work and use of info resources shoots that idea down. Field research, leading to abandonment of the product concept.-]
# Paul Dourish \\
[[HCIPapers:dourish-design-CHI2006.pdf | '''Implications for Design''']], CHI 2006, Montreal, CA (ACM 1-5953-178-3/06/0004) [[http://doi.acm.org/10.1145/1124772.1124855| DOI]]
** [-Theoretical—relationship between ethno and design. Discusses appropriate relationship between ethnography and design. Critiques idea of goal of ethnography being to provide discrete list of “design implications.” His point seems somewhat obscure, but this is possibly because of semantics of ethnography (which he is defining in an orthodox sense) and design (which he is defining narrowly, as separate from product strategy). He seems to imply Ethnography’s place in HCI is to provide understanding that is deeper than “design implications,” but is vague about what that is.-]
# Hugh Beyer and Karen Holtzblatt \\
[[HCIPapers:beyer_contextual_1998.pdf | '''Contextual Design: Defining Customer Centered Systems''']], Morgan Kaufmann, San Francisco, 1998, Chapters 2-6 (pages 29-123)
** [-Overview of contextual inquiry.-]
# Alan Cooper \\
[[http://proquest.safaribooksonline.com/9780470084113/| '''About Face 3: The Essentials of Interaction Design''']], Wiley Publishing, Inc., Indianapolis, 2007. Chapters 4 (49-73), 5(75-108) 6(109-123), 7 (125-146). This is a Safari Books Online preview only accessible on University of Calgary premises.
** [-Chapter 4: Qualitative Research (overview); 5, 6, and 7-Personas, Scenarios, and moving into design.-]
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(:title Readings for Dray & Associates component of the course :)